Wrocław, Poland
Powstańców Śląskich 123
N/A
+48 345345345
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Bad. Really bad. The Internet provider want more my personal data than they suppose to have, for example not so long ago they started to ask you for hardcopy of house lease contract and they don't want to see your scans, only hardcopy! Ridiculous, please try to avoid these guys.
like
Worst customer service i've ever experienced. Hey dont care about the virus and will force you to their office for silly stuff. If i could have 1kb internet from any other source i would prefer it.
The customer support is a disaster!!! For a month I've been trying to enable electronic invoice -\u003e The call-line is a waste of time (\u003e15min without a chance to reach anyone); the electronic chat says my ID is invalid (sic!); the electronic form does not work (raises exception on send). How come!?
The company likes to add additional services, that were not asked by the customer. These services cost some extra money, so be prepared to pay more that were discussed. They like not to send you bills in time and then take extra money for not paid in time bills (not paid in time because they had not sent them in time!).
Poor company, they care only about themselves. If you have issue they do not think about customers they don't think about your good. Really I don't recommend this internet provider. And they don't have maneger in this place terrible you can only speak there with workers without brain and qualifications.
Very bad attitude against customers. Especially they hate foreigners. You should avoid Multimedia and especially this branch.
The most terrible client services in the world. You will sit without internet for a weeks without any information about the problem.
Good experience
Deli
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