Warszawa, Poland
Aleja Krakowska 179
N/A
+48 600975414
Wheelchair-accessible entrance
Very bad rental company, I booked in web show this car are free, a next day the client service send me an email that a car is unavailable. For what still shows web is available, it's a fraud. The driver drop me off 20mins before the airport, ask me walking to airport! Lazy polish!
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Excellent service, fast and thorough with competitive rates. Although the website is poorly designed: it has no information about times open/closed. In Warsaw, most car-rental close early at 12 noon on Saturday. Even the saturdays before a big holiday, the gates of this 'business' are shut. This causes great inconvenience to potential clients.
Dolcar does not have a desk at the airport but be assured they are very well organized. I made a reservation online, after a few minutes they sent an email after which I confirmed the reservation. Very good price, full coverage is relatively inexpensive compared to other rental agencies. Upon arrival, i called their office and within 10 minutes someone was at the arrival gate waiting to pick me up with all the necessary paperwork. We went down to their location, I made the payment and off we went. The car was in very good shape, clean, ran as expected with no issues. Because we had a early morning flight on sunday, i decided to drop off the car late in the evening on saturday night. I thought that might be an issue - but no problems at all. Dropped the car off, and a nice fella dropped us off at our hotel down the road. Everything went extremely well. I will definitely use them again in the future. Highly recommended.
Probably one of mine worst renting experience. Booked a car one week ahead and got a booking confirmation. When I was in Warsaw for pickup day and the booked time there was no car. I thought I waited in the wrong place. They only described that it was central station in Warsaw. After 1 hour I started too call the 2 numbers they have on the website. No answers at all.. (and they are supposed to be 24/7) after 2 hours one man called and excused him self because he was in the bath.. Then he told me I didn't have booked any car?! I told him that I have a booking confirmation on my email and told him my booking confirmation number. He told me that I was supposed to confirm the already confirmed booking. And that had send a email which I never got. He could not send me the copy as well. Conclusion: DON'T BOOK TRUE SMALL UN SERIOUS COMPANY'S THAT DOLCAR. I strongly recommend that you make your life easier and book a rental car TRUE the larger and international company's in Polan
Beautiful, high end, clean cars, but would never rent from here again. They took my entire 400USD deposit because of a dirt skid on the car. I was literally able to clean most of it off with a napkin on the spot and I'm sure the rest would come off with actual cleaning supplies, but the company claimed I damaged the car. Regardless, I doubt my 'damage' is worth the entire 1200zł deposit.
Give for us more expensive car from the better segment, by the price of the cheaper segment. Because wasn't available cars from the needed segment. Came, just show your valid driving license, and give the deposit. And it's it! In 5 minutes you already in the car with the key! Very suggest this company!
Really a scam company. Booked a car and they even don't answer calls. Don't recommend
Good service, the cars are in really nice condition. English speaking personnel.
Deli
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