Warszawa, Poland
Jagielska 1AA
N/A
+48 507144044
I was really positive at first. We had our dog there twice now. The first time she seemed stressed after return from the hotel, but she is a bit sensitive little Jack Russell, so I wrote it down to her new experience. This time not only she seemed very stressed, but they changed the location, (so we had a trouble finding it); but she had to adjust to another new environment. When I was about to pay after the pick up, I was asked 20.- PLN more a day than I first counted on since the website says 75.- PLN for a small dog. Suddenly they asked for 95.- without changing the price on the website... When I confronted the owner, her argument was that they are reconstructing the website and therefore the price is not updated there...! After I told her that I really don’t appreciate behavior like that - to be asked for higher price at the pick-up and not having this information at the drop-off, she put the telephone down on me...!!! How unprofessional is it possible to be? I will never return back, simply because I hate bullies and I hate the fact that she thinks she can skin the “rich” foreigners who often have no other option than to put their dogs in the kennel due to the travel to their home countries...
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We left our dog at this hotel twice. At first we thought that we misread our dog's behaviour, he was unsociable, was afraid of our hands, didn’t listen our commands. But this time not only everything reiterated, but when we played with him at some point he felt threat and started screaming. He couldn’t stop crying, he was hysterical. He has dandruff, we don’t for sure the reason of it, but it is an indication of stress. He doesn’t trust us and we just got him from the hotel! Our dog is very sensitive and can not tolerate violence in any form. Since he’s afraid of hands we can assume that at some point somebody spanked him. This is a mere surmise, but our dog is unhappy and lost his trust, and that crying was horrifying, froze our blood.
A home away from home for your family members :)
Miejsce okey, szkoda tylko że nie oprowadzaja po miejsvu pobytu zwierzaka. Napewno to znaczy dużo dla zaufania do clubu
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