Wrocław, Poland
Sky Tower, Powstańców Śląskich 95
N/A
+48 696402247
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Bought a headphone and it was real sucks quality and ofc i wanted to change even same day when i get there with my receipt they told me they don't refund anything. I don't know just because i am not polish they treated for me but anyway i wanted to let you know
like
Worst customer 3xperience ever. Very arrogant, slow and impolite. Would definitely discourage you from using this place.
Worse customer service I've experienced in Poland. Bought a sd card and then noticed the write speed (20mb/s) was too slow for the intended purpose (although price was similar to card with 45-60mb/s). The product was unopened and in the same condition when i bought it. I went back to the shop and explained the my mistake. I was told they do no faster card. So I asked if they could order me the required card (even paying over the odds), and was surprised to get a resounding no! I then asked for a refund so I could purchase else where, and then told they do not give refunds, I then asked if I could have credit as there is nothing is store right now I want, again not. I'm sorry I know I live in Poland but this is 2017 and not the 1980/90s. I came back later with my son with the intentions of swopping the card for a ps4 game. we found one that was 5zt difference. I though ok I can loose 5zt. I when to the till to be told the game was 40zt more than the sticker price. I explained we didn't even want the game but need to change as the card was useless for the intended purpose. I was told there is nothing they can do, not even match the sticker price. screw this shop I'll never buy again.
It's awful. There is no leadership in store and the concept of customer service is non-existent. Very often they are outbid stock of basic items you would expect an electronics shop to always have in stock. Go to arkady 5mins away.
Spectacular
Ok.
ok
Bardzo miła obsługa i co ważne profesjonalna. Ceny wielu produktów niższe niż w przypadku innych sklepów tej branży
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