Kraków, Poland
Wielopole 18b
N/A
+48 664702755
Good company that organisations is top. Recommended by Tomguide Cracow
like
First of all I wouldnt even give them the one star but had to so.i could.write review....This tour company is an absolute disgrace. We booked to go Auschwitz, my.partner needed to.have 2 toilet stops on the way and we got kicked off the bus, at a small service station in the middle of nowhere. They said that they arranged taxi to pick us up.to.take.us back to krakow, we was there for 2 hours!! They tried to over charge us to.get home so a local lady called a taxi and got us back to Krakow which was a 40 minute drive. Myself and my partner called the tour office an the were rude, they wanted us to pay another 150 for the tour for the next day!!! I spoke to the manager and made it clear that I would not be paying anymore money for a tour. After 4 hours.he called back an had booked us on tour.next day. This ruined our whole day as it was a wasted day stood.aroumd in middle of nowhere trying to get back home. The.next day on the actual tour was no better. It was rushed, the guide tried to.rush us through the buildings, it was unorganised chaos. We had no apology off the tour company, no refund for the extra cost of the taxi we had to pay to get home. I will be writing an official email regarding this as its dangerous to leave 2 people standard in the middle of nowhere in a carpark!! Absolute disgrace of a company and staff were unhelpful, rude, obnoxious & are not in the right business with their attitudes. This company is the only thing that made me upset in poland, they made it a bad experience when the rest of Krakow was beautiful. Would not recommend these at all.
Provided Nice Information
Booked an Auschwitz tour from Australia. The company promptly replied and booked pick up and return to the airport as well as the trip out to Auschwitz. Both our drivers were very informative and made the trip much more enjoyable. If we ever return to Krakow we will definitely be using these guys again!
Visit interest
dont get invaded by germans
Siamo stati oggi ad Auschwitz e Birkenau e ci siamo trovati molto bene...si viaggia comodi e si evitano tutti i tempi di attesa per entrare. Guida molto carina e preparata, ci ha accompagnato durante la visita particolarmente dolorosa aggiungendo al suo racconto una sensibilità e un rispetto doveroso.
Osobiście nie polecam, drogo i słabo.
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